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Service
We provide a
full spectrum of service and support to ensure that your equipment
is performing well, every day of its working life. Our customer
contact and technical support for on-site maintenance and emergency
repairs are well-known by many customers.
Front Office
Our front office is there to assist you with any questions you might
have. Inquiries for spare parts are translated into detailed quotations.
For the job we take special pride in our reputation for quick and
knowledgeable response to help solve your production problems and
minimize machine downtime.
Technical
Support & Field Service
A dedicated team of engineers with extensive technical knowledge
is at your disposal for trouble shooting all your Nedschroef equipment.
Our team offers technical consultations by phone, on-site repairs
and upgrades or rebuilds of your current Nedschroef equipment. With
these services at your disposal you get the highest performance
out of your investment.
Hotline Modem
Service Support
This system offers a powerful communication link between the machines
PLC or Nedtronic system and Nedschroef’s home office service
personnel through an on-line telephone modem service. Alarm and
process data is retrieved through modem and analyzed by our engineers
for possible trouble shooting solutions. This electronic link reduces
downtime and represents cost savings associated with delays and
service travel.
Service Plus
Contract
Predictive maintenance for your Nedschroef machine. To ensure that
your investment continues to perform at its best, with minimal risk
of unexpected breakdowns, we offer Service Plus, a planned maintenance
based on a yearly inspection of your machine. Service Plus helps
you to reduce operating costs by keeping your machine in prime running
order with all functional components correctly adjusted and properly
maintained.
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